TERMS & CONDITIONS

Cancellation & No Refund Policy

Effective Date: July 29th, 2022

By enrolling in any course, retreat, or event offered by Samā School of Music or Voice of the Beloved (collectively referred to as "we," "us," or "our"), you acknowledge and agree to the following Cancellation and No Refund Policy:

1. No Refunds

All payments made to Samā School of Music and Voice of the Beloved, including but not limited to deposits, tuition fees, and event or retreat fees, are non-refundable under any circumstances. This includes, but is not limited to, the following scenarios:

- Change of mind
- Scheduling conflicts
- Personal or professional commitments
- Medical reasons, including illness or injury
- Travel restrictions or issues, including visa denials or flight cancellations
- Force majeure events such as natural disasters, pandemics, or other unforeseen circumstances

Once payment is made, no refunds will be granted.

2. Cancellations

If a participant chooses to cancel their enrollment in any course, retreat, or event, they will incur a 10% cancellation fee of the total payment amount. This cancellation fee will be applied regardless of the reason for cancellation. However, we reserve the right to waive this cancellation fee at our sole discretion in exceptional cases.

All cancellations are final, and no refunds will be provided, even if the 10% fee is applied or waived. It is the participant’s responsibility to ensure they can attend before making a purchase.

3. Behavior and Conduct

We reserve the right to refuse access to any course, retreat, event (whether online or in-person), or any other offering to any participant who behaves inappropriately at any point during the engagement with us. 

This includes but is not limited to:
- Disruptive, disrespectful, or inappropriate behavior during training sessions, workshops, or retreats
- Inappropriate conduct in conversations or communications leading up to the event
- Violations of the rules and guidelines provided for the event

If access is refused due to inappropriate behavior, no refund will be provided, and the 10% cancellation fee may still be applicable.

4. Force Majeure

In the event that a course, retreat, or event must be postponed or rescheduled due to unforeseen circumstances beyond our control (such as natural disasters, acts of war, or pandemics), we will make reasonable efforts to reschedule the event. In such cases, we do not offer refunds, but you will be allowed to attend the rescheduled event.

5. Program Adjustments

We reserve the right to modify the content, schedule, and location of any course, retreat, or event as necessary. Such adjustments will not qualify for a refund or cancellation. We will notify participants of any significant changes in advance.

6. Waiver of Liability

By enrolling in any of our programs, you agree to waive any right to dispute or demand a refund for any reason, whether for any reason stated above or dissatisfaction with the course, retreat, or event. Participation is at your own risk, and you are responsible for ensuring that our programs meet your personal goals and expectations.

7. Acknowledgment

By registering for any program or service with Samā School of Music and/or Voice of the Beloved, you confirm that you have read, understood, and agreed to this Cancellation and No Refund Policy. This policy applies to all transactions and is non-negotiable.

Contact Information

If you have any questions or concerns regarding this policy, please contact us at:

• Email: [email protected]
• Phone: +6281337365512